NSW govt creates Office for Artificial Intelligence

September 9th, 2025

The NSW government has created an Office for Artificial Intelligence (AI), sitting within Digital NSW in the Department of Customer Service, aiming to help drive and coordinate the safe, strategic adoption of AI across the state government.

It will set robust standards and provide advice to support best practice use of AI in helping to enhance public sector productivity and ensure the technology and its use are trustworthy for the community.

The new office will also build AI literacy across the public service to ensure agencies feel confident to incorporate the technology into solutions.